We live in a period of ever increasing saturation of our ability to perceive and react to new messages or motivations. Go to your Marketing Partner, Animasha.com

We believe there are five strategic roads to success:
Business Goals into Process Management
  • Analyze business operations
  • build business model
  • enhance presentation
  • automate key operations
Customer Acquisition
  • Create strong organization identity
  • project expertise
  • strong branding
  • use Animarca(SM) Marketing System
 
User-Customer Relations
  • Interact with Users
  • Multi-level Feedback
  • justify their loyalty
  • mailings, invitations, campaigns
  • using Animated Mascots
Web Management
  • Strong and innovative Web presence
  • Professional and cost-effective Web management
  • outsourcing Web support
  • database programming
  • regularly have technology upgrades
Enhancements and Innovations
  • Java, .NET, CORBA
  • Flash and video content
  • Onpage user interaction
  • Layers and embedded content
 
Visitor and Customer Relations Management

 
Customer Relations Management (CRM) focuses on strategies and techniques to work with your existing customer base
  • retaining and building loyalty
  • expanding and broadening into other offerings
  • updates and notifications
  • responding to problems
  • entertaining and amusing
  • collecting feedback

Business hinges on its customer base, and needs to acquire a customer and then work and retain the customer.

Problem
The market is saturated with similar offerings and the customer loyalty is diminishing. The customer may go o another brand or service "just to try it".

The level of competency and service in the frontline of Customer Support becomes lower, for various reasons.

Attempts to automate and mechanize Customer Service are technically sound but they alienate the customer even more.

Solution
Animated Characters as part of the Service process or Communication process are perfectly suitable for these tasks.

An email with an Animated Character on the response page, with all the information accompanying it combines the basics with the appeal.

A reminder with a smile of a virtual being is penetrative.
Tactics and Tools

24-hour open customer feedback line
Customer feedback is the sensor of tomorrow's success of business. It is clearly much easier to retain an existing customer than to win a new one. Yet the customer requires attention and certainly the perception of such. Web-based methods (forms, controls, JavaScript, CGI, database connect) all offer the framework of effective and efficient intercativity with thecustomer.

Help desk
In today's economic environment any problem with or downtime of the customer's operations painfully recoils in the ears of the vendor. Customers require answers NOW, right to the point while the sophistication of the equipment, programs and their interdependence makes it more and more difficult to meet this challenge.

24-hour pre-sale support

Success or failure of a potential sale often hinges on the promptness of the pre-sale answers and perception of quality of the product based on that. Yet it is next to impossible or very costly to train a sufficient number of customer support personnel to the engineering level. Information is available somewhere, it is accessibke BUT not available at the moment's notice. Then, it is not presentable to the customer in its existing format, it has to be turned into something more user-friendly, graphical, easier--to-understand. Existing Web technology and its methods can satisfy these requirements.
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From GigaWebs Press
 
 
 
From the Galleries
Here are a few samples of new arrivals to our Galleries.
Our first target theme was The Beauty of Nature, now we are expanding into a variety.
 
 
We are planning for a full opening in mid July, this year.